Returns & Refunds

At Lalalbooks Ltd, we are here to make you happy and we back this up with our return policy of 14 days*. If you are not pleased with your purchase from, contact us within 14 days and we will give you a refund or a replacement.

Any items that you do return, must be in the same condition you received it and in the original packaging. Please provide your order number and invoice number to request your refund or replacement. In the case of a refund, when we have received the faulty item, we will begin to investigate the issue and offer you the refund within 2 days after the investigation. Please provide the method in which you paid for your order.

To request a refund or replacement, please go to our Contact Us page or get in touch with us at

*Please visit our Delivery options page and view the Returns section